Complaints and compliments

Tell us what you think about our service.

We want you to be happy with our service and we want to know what you think about us. If you have a suggestion on how we can improve, tell us. If you're happy about any part of our service, we'd like to hear about that too.

If we've got things wrong, we need to know. We take complaints very seriously and will deal with them quickly. We have a team of customer feedback co-ordinators who will carry out a full investigation. They will handle your complaint in a fair and confidential way.

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