What we do
We provide expert services to help people live independently and sustain their tenancies through a wide range of support activities – from providing advice on how to manage money and liaising with landlords to developing new social networks. We also possess specialist expertise in providing support to those with a greater level of need – for example, people trying to escape domestic violence.
Who is the service aimed at
Our years of experience enables us to offer you the benefits of working with a reliable and trusted provider. We can work with you to deliver floating support to a range of client groups, including:
- Older people
- Vulnerable parents, including teenagers
- Those escaping domestic abuse
- Young people at risk
- Vulnerable families
- People with mental health issues.
✔ Help people sustain their tenancies and develop independent living skills
✔ Handpicked, professional staff
✔ Significant experience working in partnership with other statutory and voluntary agencies
✔ Experience across a wide range of client groups
✔ Involve those who use our services in its day to day running
Watch our short video stories
Watch our case study video to see how our floating support service has helped Zoe.
We believe in person centred planning; we always seek the views of people who use our services and our support is led by the goals and outcomes they want to achieve. Partnership working is important to us; we pride ourselves on our ability to link up and work with relevant statutory and voluntary agencies to provide a quality integrated service.
Our staff make us who we are
With Investors in People accreditation and a drive to develop each and every member of our staff, we ensure access to a variety of training and development opportunities. Our staff undergo mandatory training programmes and for some services will receive specialist training, such as working with local police to gain a better understanding of those fleeing domestic abuse. Friendly, empathetic and dedicated, our staff make our services the success they are.
We have three core regional teams, located in dedicated offices in Cambridge, London and Essex. Each team has its own operational managers, care coordinators, support coordinators and home care workers, allowing us to offer you the very best in value for money and flexibility.
We are fully Care Quality Commission registered and compliant with Essential Standards of Quality and Safety. We are also accredited by the Centre for Housing and Support.