How we have helped our customers

Hear from people like you who have found peace of mind with our telecare service and products.

Our customers' stories

  • Gloria’s life was literally held in the balance when she pressed her personal alarm - a simple action that saved her life.
  • Our telecare alarm unit proved to be a real lifeline when Dawn stumbled and fell.
    Read more... 
  • Tony Riordan on using our Everon Vega emergency support and GPS locator - "It allows me to live how I did before my stroke".
  • Elizabeth uses the Everon Vega emergency support and GPS locator to help manage living with an unusual form of dementia - "It can be  really difficult for relatives who have a family member living with dementia".

Peter's story

Peter Savage has a history of strokes, and his wife Lee lives with a physical disability. In 2013 he returned home from hospital after a 14 week stay. He had collapsed at home after being paralysed by myelitis and spent three weeks in a semi-coma, followed by 11 weeks learning to walk again. Having a telecare alarm saved Peter’s life; listen to his story here. 

In a typical month we:
  • called a doctor or district nurse to attend 517 times
  • called the emergency services to attend 1,576 times
  • arranged for assistance for 875 clients who have fallen and 
  • offered friendly reassurance to 4809 vulnerable people.

Telecare is not just about saving lives

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