What is Telecare?

Telecare connects you to our trained team of professionals round-the-clock; if you feel vulnerable, at-risk or simply want reassurance.

What are the benefits of using telecare?

  • Reduced stress and worry about living alone
  • Helps to reduce cost of care by using technology to do the monitoring that would normally be carried out by a carer
  • Reduction in response times to fall and accidents at home
  • Allows user to reassure their family, spouse or carer that in the event of an emergency there is a monitoring process in place that will alert the relevant individuals and emergency services
  • Enables people to stay independent and safe at home, better quality of life

Who is it for?

  • Dementia & Alzheimer's 
  • Suffering short-term or long-term illness such as; Epilepsy, heart disease and strokes etc
  • Learning & physical disability
  • Vulnerable young and older people
  • Returning home from hospital
  • Victim of domestic violence
  • Sensory problems or unsteady on their feet

How does telecare work?

Pulse telecare starter kit
Click image for larger view
With Centra you are a button push away from speaking to one of our team, 24/7, all year round. Our telecare unit connects to an existing phone line (although we are happy to discuss alternatives if this is unavailable).

When the alarm button is pressed, it automatically dials through to one of our friendly telecare team. They will speak to you via the unit’s loudspeaker and arrange the best help for you. Our fully trained team are available 24 hours a day, 7 days a week, 365 days a year – always on hand if help is required.

Our telecare unit can also work with additional sensors around the home for extra reassurance. Find out more about alarms and sensors.

Pulse telecare starter kit
Click image for larger view

Shop for in-home telecare

Peter's story

Peter Savage has a history of strokes, and his wife Lee lives with a physical disability. In 2013 he returned home from hospital after a 14 week stay. He had collapsed at home after being paralysed by myelitis and spent three weeks in a semi-coma, followed by 11 weeks learning to walk again. Having a telecare alarm saved Peter’s life; listen to his story here.