Some other customer comments...
“I am just writing a quick email to you and your team for the outstanding service you all provided for Somer over the last two days covering for us because of the snow. I know that the Management Team greatly appreciates the service that was provided at such short notice and how much effort your team went in trying to cover not just our service but others in the country.
“I would not hesitate to recommend the way that Invicta “thinks outside of the box” in times of crisis and the support offered at all times and would be very grateful if you would pass this on to your teams!”
Ingrid, Customer Services Manager, Somer Community Housing Trust
“I collapsed the other morning and your operator called an ambulance for me as well as phoned my next of kin. Without this line I would have been lying on the floor for many hours and may not have survived. I am truly very grateful.”
Town and Country customer
“Thank you for carrying out the Social Alarm & Telecare Satisfaction Survey. The feedback is extremely positive and very pleasing.
Well done and thank you for your assistance in providing our customers with a high standard of service.”
Alison, Casa Lifeline Manager
“Your service allows my mother to live at home and gives us her daughters peace of mind, were are so grateful.”
“I found both yourselves and the staff very friendly and helpful, definitely a happy vibrant environment to work in. Staff were very efficient in the tasks they were carrying out and more than able to show me what they were doing. I found the empathy within the lifeline department particularly endearing, the operators were genuinely concerned about the people they were dealing with.”
Lesley, Repairs Manager, Circle