What is DualCom SafeLink®?
It’s part of our range 24/7 monitoring services, which are fully accredited by the Telecare Services Association (TSA).
Who benefits from the DualCom SafeLink®?
Most supported or sheltered accommodation rely on one telephone line to operate a telecare and firealarm service. If this line is in use, or fails, residents can be left vulnerable, and the monitoring centre and emergency services could be unaware of a potential accident. SafeLink®’s multinetwork SIM will always signal via the strongest GPRS mobile network available.
Who benefits from DualCom SafeLink®?
SafeLink® can be installed into any multi-occupancy accommodation including supported living communities, sheltered housing and care homes.
How does the DualCom SafeLink® work?
The device connects to any telecare scheme, fire alarm, security system, lift alarm or building management system.
The existing telephone is connected into SafeLink® and it continuously checks the line voltage and dialling tone.
This confirms the telecare equipment, fire alarm system or security alarms are fully working.
If an alarm system is triggered, a signal is sent to the Centra Pulse monitoring centre through the mobile network, showing that assistance is needed.
✔ Centra’s 24/7 reassurance for multi-occupancy accommodation managers
✔ Fully accredited and exceeds standards outlined by the TSA
✔ No need to pay for a second ‘back-up’ phone line
✔ Regular system performance checks
✔ Connects to any telecare scheme, fire alarm, security system, lift alarm or building management system.
Alternatively to find out more information on our In-home telecare, Mobile telecare, Automated reminder service Protect and check, Doc defibrillator or Maintenance service click here.