In-home telecare

The very best in-home telecare services, brought to you by the industry leaders

What we do

At Centra Telecare formally Invicta Telecare, we provide 24/7 in-home telecare services, giving vulnerable people living alone a lifeline should they need it. We tailor our support to offer people a better quality of life with as much independence as possible, often avoiding costly admission to institutionalised care or hospital.

The industry leaders

With 27 years’ experience, we’re the UK’s largest independent provider of telecare services, providing a lifeline to around 500,000 end users. We consistently receive over 95% customer satisfaction ratings and, unlike most providers, have two data centres and run off two BT exchanges, ensuring a highly reliable and uninterrupted in-home telecare service.

As the industry leaders, we have great access to, and influence on, the latest telecare and telehealth industry thinking, so you can be sure that your feedback and ideas have genuine impact.


Centra Pulse has always sought to innovate. Our monitoring platform, UMO, is the very best on the market and is manufacturer-neutral, allowing us to integrate the latest applications and technology. We’ll develop a service that works for you, from in-home telecare and telehealth services to GPS solutions and beyond.

Watch our short video stories’

Watch our case study video on how our telecare services has helped Peter

Peter - telecare 

Our staff

Our staff make us who we are. Handpicked for their focus, team oriented approach and listening skills, they undergo a rigorous training programme and, through our Investors in People accreditation, have access to a variety of specialist training and development opportunities.

Fully accredited

We hold full Telecare Services Association (TSA) accreditation. Telecare services associationWe’re also accredited to European Standards in Social Alarm Services.

Contact us

To find out more about how we can develop a service to suit your needs please complete the enquiry form below.


Alternatively to find out more information on our Mobile telecare service, automated reminder service, DualCom, Doc-defibrillator or maintenance services click here

Click here to download a copy of our In home telecare service overview sheets